It gives the feeling that every time Microsoft launches an update of Windows 11, there is the same probability that it will come out and that it goes wrong; And unfortunately, April’s update is one of the last ones, causing failures in both Windows Hello and in its own installation.
Specifically, we are talking about the KB5055523 update launched last week as part of the traditional Patch Tuesday held on the second Tuesday of each month. This update will be familiar to the Spanish readers – the free Android, because we have already talked about it and the problems it has, such as the creation of an empty folder on disc C: called “Inetpub” that has caused a lot of confusion among users.
As the KB5055523 update has been installed in more computers in recent days, more ‘bugs’ have been discovered, and these are more serious because they can affect the operation of the system and user privacy. The most annoying problem has to do with Windows Hello, the Windows 11 authentication system that allows you to log in to the equipment with our user account.
One of the advantages of Windows Hello is that You do not need the introduction of a pin or passwordsince it is compatible with biometry devices such as fingerprint readers, cameras and infrared sensors; The latter are those who are giving problems.
Several manufacturers allow facial identification, and at the same time, protect user privacy. To do this, they allow disable or cover the webcam And still, they offer facial recognition thanks to integrated infrared sensors.
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However, after the last update Windows Hello has stopped working For users who have the webcam deactivated for privacy reasons, and is not able to use facial recognition only with infrared sensors. That forces users to choose between two options: o Activate the webcam so that Windows hello recognizes them, or introduce the pin or password. In one way or another, the experience worsens considerably.
As if that were not enough, these are not the only ‘bugs’ discovered in KB5055523; In fact, even the update installation suffers problems. As they collect in Windows Latest, during the installation process an error with code 0x800704ec can occur, and it is even possible that The installation fails when it reaches 100% of progress. The good news is that Microsoft would already be aware of this problem, and therefore, it is expected that the upcoming updates will solve it.
