They are being difficult days for Chromecast users. A week ago, the old Chromecast models stopped working suddenly, and users’ smartphones could not be connected to send content, showing a message that they were not “reliable.” Specifically, the affected models were the second generation chromect, and the Chromecast Audio.
The fear then shared on social networks was that Google had turned off the old Chromecast forever, to force users to buy the new Google TV Streamer. Fortunately, Google publicly declared that It was a simple error (although he has not explained what has happened) and that he was going to work to recover all the devices; Today, he has finally fulfilled his word, and it has not been easy.
For most users, the solution to the Chromecast failure is very simple: Simply update the system. After the update, the device can be connected to the Internet and we can start sending videos and music from our mobile as always. The big problem comes for users who decided to restore their factory chromect; That is usually a quick solution to problems, especially after a bad update, but in this case, it was the worst thing they could have done.
Factory restoration in this case was a bad decision, because it assumes that Chromecast now cannot be updated with the patch that solves the original problem. Although Google warned users not to restore their devicethe warning came too late, or did not reach everyone; As a result, many users stayed with a pisapapeles that could not be updated.
Finally, in the last hours Google has finally published a solution to this problem, and is beginning to send emails to the affected users to explain what they have to do. If we have restored our chromecast and no longer works, all we have to do is Update the Google Home app at the latest available versionand re -configure our chromect as if it were a new device.
Specifically, Android users need Version 3.30.1.6 by Google Homewhile iOS users need version 3.30.106. Once we have updated and start the installation of our chromecast, the app will detect the problem automatically and solve it.
Unfortunately, due to the way in which Android updates are launched, it is possible that Let’s have to wait a few days until the new version of the app reaches everyone; To avoid saturation of Google Play servers, the company usually launches the updates progressively, first for a few users and little by little for everyone. If we cannot wait, another option is to download the beta version of the app through sites such as APKMIRROR; However, if it does not work, it is advisable to uninstall this beta version and wait for the stable.
